Essays

Unit 1

AC.1: Write a business card

→Business Card←

AC. 2: Write an e-mail introducing yourself as a new employee

To: All employee
From: Cristian Parras
Subject: Nice to meet you

Hello !

My name is Cristian Parras, and I am the new financial director. I'm 18 years old and I'm originally from Liverpool. My previous job was with a telephonic company near Manchester. I'm looking forward to meeting you all and working with you.

Best wishes,

Cristian.



Unit 2
AC 1: An e-mail providing directions to a meeting

To: Mr Moral
 From Cristian Parras
Subject: 27th September

Dear Mr Moral,
I'd like to confirm our meeting on 27th September in my office. My office is situated in 44 Granados street, Torredelcampo. When you enter the building, the reception desk in on your left an the lift on your right. My office is on the second floor. Go up on the lift to the second floor and on your left in room 222.

See you soon
Cristian Parras

AC 2: An office plan description

To: Mr Trigo
From: Cristian Parras
Subject: Office plan

Dear Mr Trigo
Welcome to Inditex. We're pleased to have you join our company. The plan of our offices is atached for help. Please feel freee to pop by the Human Resources department to ask any questions you may have. My office is on the first floor. Go up the stairs and at the end of the corridor on your right is the Human Resources deparment.

Good luck
Cristian Parras
Director of Human Resources



Unit 4
AC 1: Read the model e-mail requesting a quote and answer the questions

To: coltraineoffice@mail.com
From: cristianiesacebuche@gmail.com
Subject: Quote request

Dear Mr Sánchez
Our company is looking for reliable suppliers of office supplies. We would be grateful if your could send us a quote for the items listed below:

10 boxes printer/ copier paper                                           8 packets of regular envelopes
5 boxes black pens                                                            12 packets of large envelopes
20 boxes blue pens                                                            30 staplers
30 folders                                                                          17 boxes of staples

Our payment terms are 10 days after delivery date and the delivery date must be no later than Sunday, 8th September.

Sincerely,

Cristian Parras

Administrative Assistant.


Unit 5:

Parras Sport

24, Gómez street

P.O box 63521

Tel: 1552-214-7896

Fax:1253-856-6352

DATE: 27Th March

TO: Mr Moral, Parras Sport

FAX Nº: 1253-856-6596

FROM: Mr Cristian Parras

Nº OF PAGES, INCLUDING THIS PAGE: 3

SUBJECT: Curriculum for a worker

IF YOU HAVE A PROBLEM WITH THE MATERIAL, PLEASE CONTACT ME.

CRISTIAN PARRAS

EXTENSION 222

UNIT 6:

Juana's House S.L

56 Arroyo Street

Torredelcampo 23640

Spain

UNIT 7:

(RING RING(

-          Raul: Good morning. Sonickit, Raul speaking. How can I help you?

-          Cristian: Good morning Raul, my name is Cristian. Could you put me through to Adrian Martos, please?

-          Raul: I’m sorry. Mr Martos is in a conference now. The conference finishes in 5 minutes. Shall I put you on hold?

-          Cristian: Yes, no problem. Thank you!

(RING RING(

-          Raul: Good morning. Sonickit, Raul speaking. How can I help you?

-          J.Carlos: Good morning, my name is Juan Carlos. Could you put me through to Antonio Rama, please?

-          Raul: I’m sorry, Mr Rama is on the other line at the moment. Shall I put you on hold?

-          J.Carlos: No, I haven’t got much time.

-          Raul: When he finishes the call, he will call you. Can you give me your name and your phone number, please?

-          J.Carlos: It’s Juan Carlos Cazalilla and my phone number is 657081558

-          Raul: Can you spell Carlos, please?

-          J.Carlos: C-A-R-L-O-S

-          Raul: Lovely! Thank you for calling. Have a good day.

-          J.Carlos: Thank you, you too

(RING RING(

-          Raul: Cristian, Are you here?

-          Cristian: Yes

-          Raul: Sorry for the delay, Mr Martos is here. I put you through to him.

-          Cristian: Thank you!

-          Raul: Thank you too! Have a good day.

FINISH DE CONVERSATION.

UNIT 8:

Raul: Good Morning, Chica electrician, Raul speaking. How can I help you?

Cristian: This is Cristian from Wood Factory. We have got a problem here. Can I speak to Sam Raymond?

Raul: Sorry, Sam Raymond is working on a problem at the City Hospital right now. What is the problem?

Cristian: There is a power cut here.

Raul: OK, I will send another electrician from the company. He is Alex Raymond. Is that OK?

Cristian: Yes, no problem.

Raul: He will be there within half an hour.

Cristian: Thank you!

Raul: You’re welcome. Have a good day!

Raul: Good Morning, PC Components, Raul speaking. How can I help you?

JC: This is Juan Carlos from Estrella Academy. We have got a problem here. Can I speak to William?

Raul: Sorry, William is out of town. What is the problem?

JC: There is a computer crash.

Raul: I will send another computer technician from the company. He is Jack. Is that OK?

JC: Yes, no problem.

Raul: He will be there as soon as possible.

JC: Thank you!

Raul: You’re welcome. Have a good day!

UNIT 9:

Cristian: Hello is that Mr Trigo? This is Cristian Parras, Amancio Ortega’s administrative assistant

Raul: Hello Cristian. What can I do for you?

Cristian: Well, I call you because unfortunately Mr Amancio Ortega has got a cold so he won’t be at the meeting tomorrow

Raul: Oh I’m sorry to hear that. I hope that he get well soon.

Cristian: Can you postpone the meeting to the other day?

Raul: Yes no problem. The meeting will be on 6^th at 11.00

Cristian: Sorry Mr Ortega have a meeting at 11.00. Can you postpone the meeting to 13.00?

Raul: OK, no problem

Cristian: Thank you, good bye

Raul: Bye

JC: Hello, Raul. This is Juan Carlos, Moral’s assistant, speaking. I’m trying to schedule a meeting with all the directors.

Raul: Right. When is the meeting going to take a place?

JC: We’d like to hold the meeting on 12^th March?

Raul: Just a minute. I’ll check the calendar… No, Mr Moral has a previous commitment.

JC: Would Monday, 30^th March, be convenient for Mr Moral?

Raul: Will 9:00 in the morning be OK?

JC: No because I have a appointment at 9.00. Can you postpone the meeting to the afternoon?

Raul: Yes, at 6.00 pm

JC: Ok, see you soon

Raul: Good bye.


An e-mail requesting a meeting:
To: Sales Department, Management
From: Pedro Arroyo
Subject: Meeting - 10th September

Hi Peter
I would like schedule a meeting to discuss our recent sales figures. We'd like to hold a meeting on Wednesday, 10th September, from 11.00 till about 13.00 in the second floor conference room. I hope this is convenient for your all. Please confirme your participation or let me know if there are any problems.
Cristian,
Pedro Arroyo
Direcotr of Sales


UNIT 10:

• An e-mail accepting an invitation to a meeting:

To: Peter Parker

From: Cristian Parras

Subject: Re: Department Meeting - 27th September

Dear Peter,

Thank yout for your e-mail regarding the meeting on Wednesday, 27th September, at 11.00. I'd like to confirm my attendance. Would your like me to send your a report on the sales I've made since the beginning of August?

Sincerely yours,

Cristian Parras

Sales department

• An e-mail declining an insvitation to a meeting:

To: Peter Parker

From: Raul Trigo

Subject: Re: Department Meeting - 27th September

Dear Peter,

I've just received your mail regarding the meeting on Wednesday, 27th September. Unfortunately, I have a broken leg and I will go to the hospital this day. Can we reschedule for the folowing day - Tuesday, 26th September? I apologise for the inconvenience.

Raul Trigo

Administrative assistant

UNIT 11

• A letter of complaint

Blue Comet

37, Av. Constitution

Torredelcampo

27th September, 2018

Dear Sir / Modam

We orderer 50 rolls of paper on 25th September. The invoice number is 10123. Unfortunately, we only received 10 rolls of paper and have found one of them wet. Please look into the matter as soon as possible.

Thank you,

Cristian Parras

Senior Administrative Assistant

Blue Comet.

• A response to a letter of complaint

Amazon

Madrid Industrial State

Building 2

Madrid

29th September, 2018

Dear Mr Parras,

Thank you for your letter of 27th September. We apologise for the inconvenient and have sent your 10 rolls of paper by special delivery.

We are also offering your a 15% discount on your next purchase from our company. We  apreciate your bussines and look forward to providing you with the best of service.

Sincerely yours,

Peter Parker

Customer Service

Amazon